All orders
Books may be returned to us for a full refund of book purchase cost (excluding shipping) for any reason, within 2 weeks of receipt - but ONLY if we have been notified in advance of the return by the purchaser and have agreed with the said purchaser as to the delivery address for the return.
Faulty or damaged books
In the event of the book being faulty or not as described, and in the event of the book being damaged in transit due to failure in packaging, we will refund full cost of purchase, including shipping, AFTER RECEIPT of the said purchase returned to us at the address indicated by us when agreement is reached between ourselves and the purchaser.
All such claims and returns must be made within 2 weeks of receipt of the book by the purchaser. |